Case Study: Sun Basket achieves reliable warehouse staffing with Instawork

Sun Basket achieves 90% fill rate with Instawork

Sun Basket, a San Francisco-based meal delivery service, faced workforce reliability challenges in its warehouse operations, particularly during the COVID-19 pandemic. Understaffing was causing mistakes and employee exhaustion. The company turned to the vendor Instawork for a flexible staffing solution to meet its labor needs.

Instawork provided a centralized platform to connect Sun Basket with pre-screened professionals. The vendor onboarded Sun Basket quickly and delivered a 90% fill rate for warehouse shifts. This solution allowed Sun Basket to flex its workforce alongside demand, drastically lower staffing costs, and empower its frontline teams, resulting in a high return on investment.

Sun Basket