Case Study: Willowdale Estate fills last-minute event staffing needs with Instawork

How Willowdale Estate Tackles Seasonal Staffing with Instawork

Willowdale Estate, a private mansion and special events venue north of Boston, faced ongoing staffing challenges during its busy wedding seasons. With events running year-round and especially high demand in summer and fall, operations VP Monique Jeffrey often had less than 48 hours to fill open shifts after regular staff responded, making it difficult for traditional staffing agencies to keep up.

To solve this, Willowdale Estate used Instawork Gigs to quickly fill server, bartender, and other event roles, while also rebooking workers who had already trained on-site and understood how events run there. The result was faster staffing for last-minute needs, greater continuity with returning workers, and the ability to use worker feedback to keep improving the experience.

Willowdale Estate

Monique Jeffrey

Vice President of Operations