Case Study: Kreyol Essence regains staffing control and scales with Instawork

How Kreyol Essence is growing a values-first business

Kreyol Essence, the beauty brand founded by Yve-Car Momperousse, needed a better way to support rapid growth after third-party logistics providers failed to deliver. As the company brought fulfillment back in house, internal staffing became time-consuming, with hiring, scheduling, and turnover management taking 20 to 25 hours a week. To solve this, Kreyol Essence turned to Instawork for warehouse staffing support.

Instawork became Kreyol Essence’s sole staffing provider for the warehouse, handling vetting, callouts, shift replacements, scheduling adjustments, and backend admin tasks like invoicing. The result was a more reliable workforce of workers ready to pick, pack, and process returns during promotions and holidays, which account for nearly 50% of the business. With Instawork’s mix of technology and live support, Kreyol Essence regained control of operations and freed up valuable time to grow on its own terms.

Kreyol Essence

Yve-Car Momperousse

Chief Executive Officer & Founder