Case Study: Large Facilities Management Company achieves reliable COVID-19 cleaning coverage with Instawork

Facilities company services essential cleaning with Instawork

Large Facilities Management Company, a large facilities management company, needed a fast, reliable way to staff cleaning crews for sites in New York City set up to treat COVID-19 patients. With strict health and safety requirements and rapidly changing needs during the pandemic, they turned to Instawork for flexible janitorial and cleaning staffing support.

Instawork built a custom staffing solution, including a vetted pool of 200+ cleaning professionals, daily coordination with a local account team, online booking and roster tools, and a health safety program to keep workers compliant and safe. The result was more than 1.2K cleaning shifts filled in one month, a 2% no-show rate, and nearly 90% fill rates, with zero health incidences reported among workers.