Case Study: DUER achieves better staffing quality and shift coverage with Instawork

DUER fills 92% of shifts with Instawork

DUER, a Vancouver-based activewear company, faced challenges with inconsistent quantity and quality of temporary warehouse staff provided by their agency, a problem exacerbated by the COVID-19 pandemic. They needed a flexible and reliable solution to source quality temp labor for unpredictable busy periods and shipment delays. They turned to Instawork and its flexible staffing platform to meet this need.

By using Instawork, DUER gained direct access to a pool of quality professionals, allowing them to hand-pick and build a roster of trusted temporary workers. This solution provided them with just the right headcount, eliminated wasted spending on unneeded labor, and drastically reduced training time. The results included a 92% shift fill rate, an average professional rating of 4.5, and increased productivity as their core team could focus on their own jobs.

DUER