Case Study: Catered Too! achieves reliable large-event staffing and faster growth with Instawork

Catered Too! completes 8,000+ shifts with Instawork

Catered Too!, a large caterer in the San Francisco Bay Area, faced significant staffing challenges as it grew. Founder Greg Casella struggled to find reliable, quality personnel for events serving up to 20,000 people, and traditional hiring methods were time-consuming and unreliable. They turned to the vendor Instawork to access its platform for on-demand staffing.

By using Instawork, Catered Too! gained access to a pre-vetted pool of reliable workers, which solved their no-show problem and reduced administrative burden. The results included over 8,000 shifts completed, an average pro rating of 4.7/5, and the ability to confidently accept more business. Instawork enabled a strategic shift to a mixed full-time and on-call model, reducing staff burnout and improving overall operations.

Catered Too