Case Study: Office Depot achieves faster conversions, self-sufficiency, and stronger security with Instart Logic

Office Depot - Customer Case Study

Office Depot Europe’s newly formed Digital Innovation Center faced a fragmented, legacy-driven web landscape: multiple country sites with poor localization, slow change cycles (often taking more than eight hours to deploy updates), and an accumulation of third‑party systems that blocked agility, productivity and innovation—especially as mobile traffic grew. The team needed a more flexible, performance‑focused platform to keep up with rapid online retail changes.

They migrated to hybris for eCommerce and Instart’s Endpoint‑Aware Application Delivery, which removed deployment bottlenecks, enabled instant configuration and cache updates, and optimized mobile delivery (image resizing/SmartVision). The result was self‑sufficiency, stronger end‑to‑end security (including botnet mitigation), and measurable business gains: higher conversion rates across localized sites and a rollout to 17 countries with plans to migrate all 26 EU properties.

Office Depot

Abdul Khan

Senior Director, eCommerce Delivery