Case Study: ThirdLove drives $790k in incremental revenue with Instant

ThirdLove drives $790k in incremental revenue with Instant

Thirdlove, a California-based intimates brand, faced the challenge of a high percentage of anonymous shoppers browsing their site without converting. Due to cookie limitations, these high-intent visitors could not be effectively retargeted through their existing Klaviyo-powered email flows, representing a significant lost revenue opportunity. They partnered with Instant to find a better solution.

Instant provided a solution that identified and captured opted-in visitors in real time, scaling the brand's abandonment flows by triggering more browse and cart events. This allowed Thirdlove to recover lost revenue with well-timed, personalized emails. The results were substantial, driving $790,000 in incremental revenue and delivering a 30x return on investment, which led Thirdlove to make Instant their go-to partner.

ThirdLove