Case Study: Neuro achieves immediate performance lift with Instant

Neuro drives $236k in incremental revenue with Instant

Neuro, a brand specializing in functional gum and mints for focus and energy, faced challenges common to DTC brands. They struggled to re-engage high-intent visitors who left their site without purchasing, which increased acquisition costs and limited their ability to deliver personalized experiences via email and SMS. They partnered with the vendor Instant to address these issues.

Instant provided a solution that allowed Neuro to identify returning visitors and personalize messaging and offers. This enabled the brand to optimize key shopping flows like cart abandonment more effectively. By using Instant, Neuro achieved an immediate performance lift, generating $236,000 in incremental revenue and realizing a 12.6x return on investment, which helped drive profitable customer retention.

Neuro