Case Study: Nakie triples retention revenue and unlocks $230k in 30 days with Instant

Nakie triples retention revenue and unlocks $230k in 30 days with Instant

Nakie, a fast-growing Australian outdoor brand, faced a challenge with its existing email retention strategy. The company realized its emails were not sent frequently or timed optimally, and improving this would require significant manual effort. Seeking a way to boost results without ongoing upkeep, Nakie turned to the Instant platform to enhance its customer retention efforts.

The solution from Instant involved an AI-driven analysis of Nakie's store, which launched fully branded and personalized email flows automatically. This system increased the precision and frequency of emails across cart, browse, and collection flows. As a result, Instant helped Nakie triple its retention revenue, unlocking $230,000 in just 30 days and achieving a 60x return on investment with minimal manual intervention.

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