Case Study: Wendy’s franchise owner Hoover Foods achieves 19% increase in employee retention with Instant Financial

Wendy’s - Customer Case Study

Wendy’s franchise operator Hoover Foods was facing difficulty filling open roles and retaining staff across its 50 Wendy’s locations in a highly competitive labor market, with 78% of employees millennial or younger. To stand out to applicants and support current team members, they engaged Instant Financial to offer Instant Pay, an on-demand payroll benefit.

Instant Financial’s Instant Pay gave employees access to up to 50% of earned wages at the end of each shift, and 900 employees adopted the service. Within four months the program drove a 19% increase in employee retention, boosted applicant flow at pilot stores, and improved hiring, turnover, and morale.

Wendy’s

Glenn Varner

Vice President of Operations