Case Study: New Zealand Police improves emergency response flexibility with Instant Connect Enterprise

New Zealand Police - Customer Case Study

The New Zealand Police faced the challenge of needing to respond more effectively to rapidly changing emergency scenarios while also managing a mixed environment of legacy and new digital radio systems. To address this, they turned to Instant Connect Enterprise for a solution.

By implementing Instant Connect, the vendor provided a solution that allows any radio channel to be accessed remotely via the Dispatch Console, Operators Console, or an IP phone from anywhere in the country. This significantly improved the force's operational flexibility and capability, which proved critically effective during major events like the response to the Christchurch earthquake and for communications during the Rugby World Cup.

New Zealand Police

Warren O’Connor

National Networks Manager-Data