Case Study: OneCert scales client service and automates OSP renewal forms with Instafill.ai

OneCert - Customer Case Study

OneCert, an organic certification company, faced a significant operational bottleneck. Its staff to manually transcribe data from various formats like Word and PDF, which was time-consuming and prone to error. Instafill.ai was engaged to automate this labor-intensive process.

The solution from Instafill.ai used AI to automatically extract data from previous submissions and map it to updated forms, handling over 600 fields with 97% accuracy. This eliminated manual transcription and allowed for the creation of reusable client profiles. As a result, OneCert transformed its courtesy service into a scalable, sustainable competitive advantage.

OneCert

Jeremy Warner

OneCert