Case Study: EightAI scales healthcare provider onboarding with Instafill.ai

How EightAI Scaled from 350 to 1,250 Healthcare Providers by Automating Insurance Credentialing Forms

EightAI, a healthcare technology company, faced significant challenges scaling its operations due to the manual, error-prone process of completing complex insurance credentialing and onboarding forms for its healthcare provider clients. These repetitive forms, which contributed to a 30-40% industry claim denial rate, were hindering growth and required a scalable automation solution, which they found with the vendor Instafill.ai.

Instafill.ai provided a solution by automating the form filling process. After a one-time setup to convert documents, EightAI used Instafill.ai's technology via an API integration to populate thousands of forms with data from its own systems. This allowed the company to scale from 350 to 1,250 healthcare providers without adding staff, reduced errors that cause claim delays, and unlocked significant growth that was previously impossible.

EightAI

Bo Nam

Chief Executive Officer