Case Study: Raya Health automates doula credentialing across California Medi-Cal health plans with Instafill.ai

Automating Doula Credentialing Across Multiple California Medi-Cal Health Plans with AI

Raya Health, a doula-led healthcare company, was facing a significant operational bottleneck in credentialing its network of doulas with multiple California Medi-Cal health plans. Each health plan required a unique, often lengthy application, forcing their team to spend 45-90 minutes per form manually copying the same doula information, which led to errors and delays. To solve this, they implemented the Instafill.ai automated form filler.

Using Instafill.ai, Raya Health automated the filling of numerous complex credentialing forms. They created digital profiles for each doula, allowing the AI to populate any health plan's application in under two minutes. This solution drastically reduced errors and cut the credentialing process from hours to minutes, enabling doulas to start billing for services months earlier and allowing Raya Health to scale its network without additional administrative staff.

Raya Health