Case Study: NHN Techorus achieves improved Cassandra support and reliability with Instaclustr

NHN Techorus - Customer Case Study

NHN Techorus, a Japanese IT infrastructure and managed services provider, needed help supporting a growing number of customers deploying applications on Apache Cassandra®. A large online gaming customer with more than 30 Cassandra nodes across multiple clusters was experiencing availability and latency issues, and NHN Techorus’ support engineers lacked deep Cassandra expertise to fully troubleshoot the problems.

Instaclustr provided dedicated Apache Cassandra expertise to identify the root causes, recommend remediation, and transfer operational knowledge to NHN Techorus’ team. The engagement improved their ability to support Cassandra deployments and led to an ongoing annual agreement with Instaclustr for continued technical support and assurance.

NHN Techorus

Son Hirai

Director of Datahotel Division