Case Study: Rocket Mortgage achieves faster loan approvals and shorter turn times with Instabase

Rocket Mortgage cuts client turn times by 25% with Instabase

Rocket Mortgage, America's largest retail mortgage lender, faced challenges in processing its high volume of 1.5 million complex mortgage application documents each month. The historically lengthy and manual process was resistant to conventional automation tools. To address this, Rocket Mortgage partnered with Instabase to leverage its advanced AI technology for data extraction and workflow automation.

By implementing Instabase's AI-native platform alongside its own proprietary systems, Rocket Mortgage automated the extraction of critical data from unstructured documents. This solution resulted in a 25% decrease in client turn times and a 2.5 times faster close rate on loans, significantly expediting the homebuying process and enhancing the overall client experience.

Rocket Mortgage