Case Study: Legacy Media boosts conversions with Inspry’s custom Shopify app

Legacy Media streamlines ordering to boost conversions with Inspry

Legacy Media, a company specializing in digitizing analog media like photos and videos, faced a challenge with its Shopify website. Their multi-step ordering process was confusing for their older, less tech-savvy target audience, often leading to abandoned carts. They partnered with the vendor Inspry to streamline the user experience without rebuilding their site from scratch.

Inspry developed a custom Shopify app that functions as an online assistant and estimator. This app guides customers through the entire ordering process on a single page, simplifying product selection and providing an accurate price before adding everything to the cart. This solution made the process more intuitive for users. While specific metrics were not provided, the client anticipates a rise in conversions due to reduced customer confusion and a more streamlined experience.

Legacy Media