Case Study: National Pawn Shop achieves an 89% average sales increase in 90 days with Inspirus' Rock Star Rewards platform

Scalable platform provides visibility and improves performance

National Pawn Shop, one of the largest pawn shop chains in the country, wanted to turn its strong recognition culture into measurable sales performance. Leadership needed a way to track sales activity inside their recognition program for full visibility and to drive frontline associate results, so they engaged Inspirus and its Rock Star Rewards recognition platform.

Inspirus integrated daily sales reports into the scalable Rock Star Rewards platform to provide immediate individual and team recognition, at-a-glance performance trends by location and employee, identifiable coaching opportunities, and downloadable reports for leadership. The Inspirus solution unified engagement activities, increased program participation by 75%, and drove an average sales lift of 89% in just 90 days.