Case Study: National Pawn Shop Chain achieves 89% sales increase in 90 days with Inspirus' Rock Star Rewards

National Pawn Shop - Customer Case Study

National Pawn Shop, a major retailer and one of the largest pawn shop chains in the Dallas/Fort Worth area, needed a way to drive sales associate performance and integrate daily sales activity tracking into its strong recognition culture. They engaged Inspirus and its Rock Star Rewards platform to capture and display sales data over time and link performance to recognition and coaching.

Inspirus integrated daily sales reports into Rock Star Rewards, delivering immediate, color‑coded dashboards, individual/team recognition, coaching flags, and downloadable reports for operational leaders. The solution drove measurable impact—sales increased an average of 89% in 90 days and program participation rose 75%—helping unify the workforce and improve outcomes for employees and shareholders.