Case Study: a major U.S. airline boosts employee recognition participation with Inspirus

A major U.S. airline boosts employee participation to 95% with Inspirus

A major U.S. airline, the world's largest low-cost carrier, needed to consolidate its many employee recognition and incentive programs onto a single platform. The challenge was to create consistency, equity, and better tracking across all engagement activities using a common currency. To address this, the airline partnered with the vendor Inspirus.

Inspirus provided a customized, centralized recognition platform featuring a points-based system. This solution allowed employees to redeem points for a wide variety of rewards and dramatically expanded peer-to-peer recognition. The results were significant: over 95% of employees opted in, the number of managed programs grew from 15 to 36 in two years, and employees earned over one billion points in a single year, with a 73% redemption rate. Inspirus's platform also provided leaders with dashboards to monitor participation and accountability.