Case Study: Primary Solutions achieves 100% revenue growth and reduces HR liability with Insperity

Software firm finds growth pains eased by Insperity

Primary Solutions, a Columbus, OH software and billing services firm serving providers for people with intellectual and developmental disabilities, doubled in size after acquiring another company and faced rising health‑care costs, new ACA compliance requirements, and limited HR capacity with just one part‑time HR person. Expansion into other states added hiring and payroll complexity that the team didn’t feel equipped to handle alone.

Partnering with Insperity and adopting Workforce Optimization, Insperity 401(k), TimeStar and the Premier platform gave Primary Solutions broader, more affordable benefits, updated policies and job descriptions, robust training, employee self‑service and local advisor support. Since signing with Insperity the company reports 100% revenue growth (vs. 58% in the prior four years), 55% profit growth, a better‑trained staff, clearer roles and greater confidence managing HR liabilities.

Primary Solutions