Case Study: NCD Group achieves £1.4M+ in repeat business with Insite

NCD Group wins 25% more repeat business with Insite

NCD Group, a specialist contractor delivering electrical and smoke vent systems, faced challenges with fragmented communication across its projects. Relying on tools like WhatsApp and text messages led to difficulties in tracking decisions and maintaining clear records. To address this, they implemented the Insite platform to improve documentation and transparency.

By using Insite, site teams could capture information, updates, and quality assurance documentation in real time directly from their mobile devices. This solution provided by Insite streamlined change management and improved client visibility. As a result, NCD Group won more work and secured over £1.4 million in repeat business, increasing repeat revenue by 25%.

NCD Group