Case Study: Icono saves time on snagging and QA with Insite

Icono - Customer Case Study

The customer, Icono, is a provider of turnkey project management services for high-end residential and hospitality projects. Their challenge involved streamlining quality assurance and communication processes to improve efficiency and clarity of responsibilities during construction.

By implementing Insite's solution for snagging and quality assurance, Icono achieved significant time savings and process improvements. Insite provided templated lists and robust reporting, which saved an estimated 20 hours per month, improved project close-out speed, and enhanced team collaboration, delivering clear management cost savings and reducing rework.

Icono

John-Daniel Rowe

Director & Project Manager