Case Study: Professional Staffing Group achieves a data-driven competitive edge and 90% placement rate with InsightSquared

Professional Staffing Group - Customer Case Study

Professional Staffing Group (PSG) is a small, women‑owned staffing firm in Jackson, Mississippi that places candidates across legal, IT, healthcare, accounting and office support. Competing with national firms, PSG struggled with cumbersome reporting and inconsistent data in their Bullhorn ATS, which made it hard to track performance, hold recruiters accountable, and prove their results to clients.

By adopting InsightSquared PSG disciplined ATS usage, automated daily data‑quality notices, and gave recruiters self‑management tools, saving hours of manual work for their controller and simplifying Monday reporting. The firm now presents verifiable metrics to clients, backing claims like a 90% placement rate, 122% efficiency and an often 1:1 interview‑to‑placement ratio—helping PSG win higher‑level searches and differentiate themselves in the market.

Professional Staffing Group

Jane Sanders-Waugh

Co-Founder and General Manager