Case Study: Knape & Vogt achieves real-time reporting and faster issue resolution with insightsoftware's Spreadsheet Server

Homeware Supplier Enjoys Spreadhseet Server Being Real-Time So Issues Can be Identified and Corrected Within Minutes, Not Days

Knape & Vogt, a manufacturing homeware supplier, faced slow, manual reporting and a lack of real‑time access to applicable and accurate data, creating heavy reliance on IT and delaying timely decision‑making. To address these challenges they turned to insightsoftware and its Spreadsheet Server product to improve visibility and reporting efficiency.

insightsoftware implemented Spreadsheet Server (using QueryDesigner for sales and cost‑management reporting) alongside a custom web‑based solution, giving Knape & Vogt real‑time transactional visibility. As a result, the company freed up to 25% of IT support time and reduced reporting process timing by up to 30%, allowing issues to be identified and corrected within minutes rather than days.

Knape & Vogt

Timothy DenBesten

IT Manager