insightsoftware
419 Case Studies
A insightsoftware Case Study
H&J Martin, a construction company based in Belfast, Northern Ireland, struggled to combine data from multiple core systems for analysis across its asset management services division. With separate applications for facilities management, document management, billing, and mobile field operations, the team had to manually export data into Excel about once a month, leaving them without a timely “single version of the truth.” To solve this, H&J Martin worked with insightsoftware and its Logi Symphony product.
Using insightsoftware’s Logi Symphony, H&J Martin built real-time, web-based dashboards that pull together data from multiple sources into standardized reports for internal teams and external clients. The company now sees performance, KPIs, productivity, and SLA status at the push of a button, can drill into engineer-level productivity data, and can quickly identify inefficiencies and take corrective action. The result has been faster reporting, improved transparency, better measurement of performance and productivity, and reduced risk of missing SLAs.
Jim Cray
Operations Director of Asset Management Services