Case Study: By All Means Graphics achieves increased customer satisfaction and streamlined project delivery with Insightly

Print shop combines innovative solutions with old-fashioned support

By All Means Graphics, a Northfield, Minnesota "hometown print shop" founded in 1985 that also publishes a 7,000‑household monthly magazine, needed a simple, affordable CRM to replace scattered notepads and spreadsheets and to streamline project delivery and customer engagement.

By adopting Insightly—using project pipelines, G Suite and Gmail sidebar integration, and linked records and documents—the team made jobs fully searchable, standardized workflows, reduced data entry, and improved responsiveness. The result: increased productivity, higher customer satisfaction, and freed-up time the company plans to reinvest in dashboards, automation and further system optimization.

By All Means Graphics

Rob Schanilec

Founder & Owner