Case Study: Kent ISD achieves improved collaboration and higher-quality service with Insightly

Insightly makes it easier for Kent ISD to manage and track client commitments

Kent ISD, one of Michigan’s largest intermediate school districts serving 300+ schools, 8,000 educators, and 117,000 students, needed a better way to manage hundreds of programs and consultant engagements. Information was scattered across spreadsheets and paper, limiting collaboration and visibility across teams and projects, so the district sought a cloud-based CRM to centralize client and project data.

By adopting Insightly, Kent ISD gave consultants a single source of truth—linking contacts, projects, documents, emails, and opportunities—and leveraging integrations with Outlook, OneDrive, and Google Docs. The platform improved organization and productivity, simplified user onboarding, reduced administrative effort, and enabled the district to deliver higher-quality, more responsive services to its clients.

Kent ISD

Rick Mushing

STEM Consultant