Case Study: Impac achieves better remote workforce visibility and performance management with Insightful

Using Insightful to Get a Fuller Story of Remote Work

Impac, a California-based mortgage holdings enterprise in the financial services industry, needed a better way to understand and manage productivity as it shifted from mostly office-based work to a hybrid workforce. After relying only on basic time clock software, the company turned to Insightful’s employee monitoring and time tracking tools to gain clearer visibility into remote employees’ daily work and adherence to company policies.

With Insightful, Impac implemented time and attendance, productivity tracking, and stealth mode companywide, while keeping the rollout privacy-minded by avoiding screenshots and limiting detailed activity access. The solution gave managers at-a-glance insights to support performance management, helped validate that most employees were working productively from home, and contributed to cost savings by enabling Impac to downsize office space through subleasing.

Impac

Timothy Minner

IT Services Manager