Case Study: Oklahoma Heart Hospital cuts assessment time from 80 hours to 30 minutes with Insightful

Oklahoma Heart Hospital cuts IT assessments from 80 hours to 30 minutes with Insightful

Oklahoma Heart Hospital, an all-digital healthcare facility, faced a significant challenge with its 85-person IT team's transition to a hybrid work model. They lacked visibility into employee productivity and software usage, relying on inefficient manual processes that took up to 80 hours for a single assessment. To address this, the hospital turned to the vendor Insightful for a solution.

By implementing Insightful, the hospital shifted from guesswork to data-driven management. The solution provided actionable data that enabled mentorship, identified overwhelmed employees for support, and accurately captured software usage. The results with Insightful were substantial: productivity assessment time was slashed from 80 hours to just 30 minutes, the IT stack was rightsized leading to cost savings, and a culture of shared responsibility was fostered, all while successfully retaining top talent.

Oklahoma Heart Hospital