Case Study: Mercor prevents work fraud and scales global contractor operations with Insightful

Mercor prevents up to $9 million a week in work fraud with Insightful

Mercor, a technology labor marketplace connecting contractors with AI labs, faced a significant challenge with workforce fraud as it hyperscaled to over 30,000 global contractors. To prevent millions in losses from payment for work not completed, they partnered with Insightful to implement its workforce analytics software for reliable and verifiable time tracking at scale.

By using Insightful's platform, Mercor gained an audit layer with real-time detection of non-human work patterns and intelligent alerting mechanisms. This solution provided the data needed to validate work authenticity and automate billing and compliance. As a result, Insightful helped Mercor prevent up to $9 million per week in potential fraud and achieve six-figure savings in engineering staff costs.

Mercor