Case Study: Botkeeper improves operational efficiency with Insightful

How Botkeeper Streamlines Processes and Improves Operational Efficiency

Botkeeper, a U.S.-based financial services software company with about 400 employees and a mostly remote workforce, needed a better way to understand how employees were spending their time. Before using Insightful’s employee activity tracking product, they relied on manual time tracking, which was slow, error-prone, and made it difficult to spot inefficiencies or improve work-life balance.

By implementing Insightful, Botkeeper gained real-time visibility into employee activity, website and app usage, and time worked across teams. Insightful helped the company identify time-consuming processes, redelegate tasks, automate more work, and improve remote team management. As a result, Botkeeper increased operational efficiency, spent more time serving customers, and created a more sustainable work-life balance for employees.

Botkeeper

Tanya Holmes

Director of Client Services