Case Study: Fields Group achieves successful hybrid work management with Insightful

Fields Group Makes Hybrid Work a New Reality Using Insightful

Fields Group, a global BPO and IT services holding company, needed a better way to manage hybrid and remote teams after shifting away from local offices during the pandemic. They chose Insightful’s employee monitoring and time tracking platform to give managers more visibility into team activity and support employees more effectively.

With Insightful, Fields Group implemented activity reports, productivity labeling, and manual time entries across company and personal devices, achieving 100% employee adoption. The data helped managers reduce personal computer use, improve time accountability, and identify that employees were often skipping lunch breaks, prompting healthier work habits and more balanced workloads.

Fields Group

Jonathan Latchem-Smith

Director