Case Study: Vitality Medical achieves greater accountability while protecting sensitive data with Insightful

Creating an Accountable Work Environment With Insightful

Vitality Medical, a Utah-based healthcare ecommerce company with 50+ employees, struggled when remote work exposed gaps in its patchwork productivity tracking (sheets and various tools). To gain reliable, privacy-conscious visibility into employee activity, they turned to Insightful’s employee monitoring solution to measure productivity while protecting customer and employee data.

Insightful implemented features like Employee Login for transparency, app-and-website tracking with Productivity Labels, and privacy controls (disabling screenshots/tracking in sensitive apps) along with implementation support. The result was a stronger culture of accountability—employees could see their own data, managers identified team members who weren’t contributing as expected, and Vitality Medical gained the data needed for fair, data-driven conversations—while maintaining compliance and protecting sensitive information thanks to Insightful.

Vitality Medical

James Erickson

IT Manager