Case Study: Botkeeper achieves 40% productivity growth with Insightful

Botkeeper lifts productivity 40% with Insightful

Botkeeper, a PE-backed software company with a 700-person remote workforce, faced the challenge of managing performance without data, relying on instinct and confronting employee perceptions of unfair workload distribution. To move from gut-feel management to an evidence-based approach, they partnered with Insightful and implemented its workforce analytics platform to gain visibility into productivity.

Using Insightful, the company exposed significant imbalances in work effort, enabling them to rebalance workloads and equip managers to coach with data instead of perception. This led to a 40% increase in productivity and proved a direct correlation between employee engagement and profitability, validating the service-profit chain. The data from Insightful also positioned Botkeeper for AI readiness by pinpointing where automation would have the highest impact.

Botkeeper