Insight
219 Case Studies
Case Study: Global Payments achieves cashless gaming convenience with Insight
A Insight Case Study
Global Payments Delivers Wins With Cashless Gaming App
Global Payments, working with Insight, wanted to modernize the casino customer experience by replacing slow, traditional payment and enrollment processes with a more convenient, mobile-first alternative. The challenge was to enable cashless, self-service gaming that matched modern consumer expectations while avoiding operational disruption for casinos.
Insight helped Global Payments develop VIP Mobility, a cashless gaming app built on existing casino voucher systems and delivered through professional services and modern app development. The solution improved speed, simplicity, and security, simplified implementation and onboarding for casinos, streamlined compliance, and enabled adoption in California and Oklahoma with more states in approval stages.
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Global Payments
Christopher Judge
President