Case Study: Fortune 100 Health Insurance Company modernizes device lifecycle management with Insight

Fortune 100 Health Insurer Modernizes Device Care to Support Efficiency and Core Business Focus

Fortune 100 Health Insurance Company turned to Insight to modernize and offload its increasingly complex device and software management operations. After years of managing advanced integration, imaging, fulfillment, and other device lifecycle functions in-house, the insurer needed a scalable partner to support its growing, multi-division organization and help it refocus on core business priorities.

Insight migrated the client’s on-site device management operations into its own facilities and delivered end-to-end device lifecycle services, including procurement, imaging, break-fix, mobility, Windows 10 upgrades, and managed services. The result was a seamless transition with advanced automation and integration, support for non-integrated entities and COVID-era initiatives, and measurable impact such as ~10,000 devices procured monthly, 20,000+ tablets deployed for telehealth, and about 8,000 new laptops deployed for mobility.