Case Study: Black Oak Casino Resort boosts surveillance reliability with Insight and Avaya

Black Oak Casino Resort Hits the Jackpot with Video Surveillance on Avaya

Black Oak Casino Resort, a California gaming organization on tribal land, needed a stable backbone for its video surveillance system to protect tribal assets and stay compliant with state and federal regulations. Its existing network was unreliable, causing video loss, recording loss, slow camera response, and frequent switch reboots. Insight is the vendor name provided for this case study, and the solution involved Avaya networking products.

Insight helped Black Oak Casino Resort replace the failing infrastructure with two Avaya Virtual Server Platform 7024s and 28 Avaya Ethernet Routing Switch 4850s, along with a new “spider web” network architecture to optimize surveillance traffic. The result was dramatic improvement: camera responsiveness became instant, uptime rose to near 100% from an estimated 50%, troubleshooting became easier, and the casino gained confidence to expand surveillance across more of the property.

Black Oak Casino Resort

Edewaa Foster

Gaming Commissioner