Case Study: Muldoon Associates achieves better client engagement and increased closings with Inside Real Estate's BoldTrail

What Muldoon Associates find game changing, transformative, and empowering for their business

Muldoon Associates, a family‑owned real estate firm led by Mindy Sanders with fifteen staff across Colorado Springs and Pueblo and a property‑management arm, was hamstrung by an old CRM that couldn’t manage contacts, automation, follow‑up prompting, or organized processes. To centralize operations and improve communication without adding work for the team, Muldoon Associates adopted BoldTrail from Inside Real Estate.

Inside Real Estate implemented BoldTrail and its Vitals performance dashboard, giving the team one place to see critical metrics, quickly identify gaps (like leads not on market reports), and focus weekly meetings. The result: more regular client conversations, better engagement from past clients (even 5–7 years out), and an uptick in closings—measurable improvements Muldoon Associates attributes directly to Inside Real Estate’s BoldTrail.

Muldoon Associates

Mindy Sanders

Muldoon Associates