Case Study: Gig Wage reduces onboarding time by 2 days with Inscribe

Gig Wage reduced customer onboarding time by two days after automating fraud detection and document collection with Inscribe

Gig Wage, a fintech company serving contractor-dependent businesses, needed a faster and more secure way to onboard customers. Its manual process for collecting legal documents and screening applicants for fraud was slow, labor-intensive, and created friction that could cause drop-offs before approval. Inscribe’s document fraud detection and document collection tools were brought in to help streamline the application experience.

With Inscribe, Gig Wage automated document collection and fraud screening through a self-service onboarding flow powered by API integration. The result was a 2-day reduction in onboarding time, 30 minutes of admin time saved per application, and an 80% response rate to document requests. Inscribe also improved fraud detection speed and accuracy, helping Gig Wage scale more efficiently while reducing risk.

Gig Wage

Amy Quarles

Compliance Manager