Case Study: Western State boosts direct certification and meal access for children with InRule

Western State boosts direct certification above 90% with InRule

A state agency in the western United States, responsible for administering a large school nutrition program, faced the challenge of automating its direct certification process. The goal was to streamline benefit access for children by matching disparate data sources, but this was complicated by incomplete, duplicate, and inconsistent records. To overcome this, the agency deployed InRule to enable sophisticated eligibility matching without requiring code-level modifications.

Using InRule's algorithms, the agency could identify records that were close matches and likely represented the same individual. This solution dramatically improved their direct certification rate from approximately 60 percent to over 90 percent within two years. The implementation by InRule allowed the state to add more than 50,000 children to the school lunch program, ensuring they received healthy meals in a timely manner.