Case Study: Midwestern State’s Municipal Retirement Fund modernizes pension benefits with InRule

Inrule® Modernizes Pension Benefits Portal for Midwestern State’s Municipal Retirement Fund

Midwestern State’s Municipal Retirement Fund, a public retirement system serving more than 3,000 employers and managing about $33 billion in assets, needed to modernize aging 20-year-old management systems. To improve service and support more efficient pension administration, the organization turned to InRule and Deloitte’s Pension Administration Solution (DPAS), including a replacement of the existing ILOG business rules engine and integration with Microsoft Dynamics CRM.

InRule helped implement DPAS with its business rules management system to handle complex benefit calculations and other business-logic-heavy processes. The new platform launched in November 2016, enabling the fund to calculate benefits for more than 3,000 employees faster than before, scale for future growth, and deliver a better customer experience.