Case Study: Hong Kong Healthcare Company accelerates insurance onboarding with InRule

Hong Kong Healthcare Company goes live in less than 6 months with InRule

A Hong Kong healthcare company, a global provider of medical insurance, faced the challenge of modernizing its legacy IT systems to support a new partnership that was expected to triple its customer base. They needed a flexible platform to quickly launch and test new products. To meet this challenge, they partnered with InRule to implement a solution using the InRule business rules management system (BRMS).

InRule designed a reference architecture combining its BRMS with Microsoft Azure and Dynamics CRM. This solution allowed business users to configure rules for pricing and underwriting without coding, pulling data from the legacy system. The new system went live in under six months, dramatically accelerating customer setup, improving organizational efficiency, enhancing the customer experience, and reducing time-to-market.