Case Study: Royal Brass & Hose drives e-commerce growth with Inriver PIM

Royal Brass & Hose reduces product data updates from weeks to minutes with Inriver

Royal Brass & Hose, a family-owned industrial distributor, faced challenges adapting to e-commerce due to manual, error-prone product data processes that slowed growth. Their existing systems lacked sufficient data and a clear taxonomy, making it difficult to meet rising digital customer demands, prompting them to seek a dedicated product information management solution from vendor Inriver.

By implementing the Inriver PIM system as its central source of product data, Royal Brass & Hose automated its workflows, reducing update cycles from weeks to minutes. The solution enabled the company to efficiently manage thousands of SKUs, significantly improving e-commerce speed and content quality while building a scalable digital foundation for future growth with Inriver.

Royal Brass & Hose