Case Study: Living Spaces automates 70% of product data workflows with Inriver

Living Spaces automates 70% of product data workflows with Inriver

Living Spaces, a U.S. furniture and home furnishings retailer, faced significant challenges managing product information for thousands of customizable items. Their existing ERP system was ill-suited for e-commerce, creating complicated and manual workflows for web-specific attributes, filters, and inventory updates. To meet the demands of digital commerce, they needed a new approach and turned to the Inriver PIM solution.

By implementing Inriver, Living Spaces automated approximately 70% of its manual product data workflows. This integration streamlined their operations, ensuring real-time data accuracy across both online and in-store channels. The solution led to 60-70% faster product and content updates, reduced errors, and accelerated time-to-market. Most notably, Inriver helped Living Spaces increase its special orders by about 20%, enhancing both operational efficiency and the customer experience.

Living Spaces