Case Study: Jordan's Furniture achieves 25% e-commerce growth with Inriver

Jordan's Furniture drives 25% e-commerce growth with Inriver

Jordan's Furniture, a century-old furniture retailer, faced the challenge of modernizing its digital presence and bridging the gap between its immersive in-store experiences and a lackluster e-commerce platform. The company struggled with fragmented product data stored in spreadsheets and disparate systems, leading to inefficient workflows and insufficient online product information. To address this, they partnered with the vendor Inriver to implement its Product Information Management (PIM) solution as a central foundation for their digital transformation.

Inriver provided a centralized single source of truth for product data, introducing tools like Table View for batch editing and AI-powered Inspire for automated content enrichment and SEO optimization. This solution streamlined workflows, fostered better cross-team collaboration, and dramatically improved the online shopping experience. The measurable results included an 80% faster time for data enrichment and, most notably, a 25% increase in e-commerce sales within just one quarter of implementation, as reported by Jordan's Furniture.

Jordan's Furniture