Case Study: Carhartt accelerates product launches with Inriver PIM

Carhartt cuts publishing time by 50% with Inriver

Carhartt, a global apparel brand, faced significant challenges in managing product data due to fragmented systems, inefficient error correction, and data governance gaps. These issues led to costly retailer chargebacks and hampered their omnichannel operations. To address this, Carhartt partnered with the vendor Inriver to implement its Product Information Management (PIM) solution.

Inriver, with implementation partner Valtech, provided a unified PIM platform featuring a custom data model and new governance workflows. This created a single source of truth for product data, streamlined processes, and integrated with Carhartt's existing ERP and e-commerce systems. As a result, Carhartt reduced its product data publishing time by 50%, significantly cut chargeback fees, and improved both operational efficiency and the customer experience.

Carhartt