Case Study: BTIS achieves nationwide digital billing and payment transformation with Input 1

BTIS launches nationwide billing platform in 90 days with Input 1

Builders and Tradesmen’s Insurance Services (BTIS) was outgrowing its legacy billing and payments system, which lacked self-service capabilities and mobile access. This created a drain on internal resources and a frustrating experience for agents and policyholders. BTIS partnered with Input 1 to deploy a modern billing and payments platform built for growth.

Input 1 launched a fully branded platform for BTIS in just 90 days. The solution provided modern mobile portals, flexible payment options, and a full-service U.S.-based call center. This allowed BTIS to slash operating costs, streamline billing, improve customer retention, and scale its operations nationwide.

BTIS