Case Study: Appalachian Underwriters, Inc. achieves seamless digital billing and payments with Input 1

Appalachian Underwriters streamlines billing and payments with Input 1 across 2 lines of business

Appalachian Underwriters, Inc. (AUI), a top MGA, needed a billing and payments system that could integrate with its expanding online product offerings without overburdening its internal IT resources. The company partnered with Input 1 to find a seamless solution for its digital platform, starting with its General Liability line.

Input 1 delivered a low-code, branded billing and payments solution that integrated directly into AUI's proprietary rating workflow. The implementation provided a streamlined, end-to-end process for agents and insureds, real-time business intelligence, and a compliance-ready foundation. The successful program paid for itself and enabled AUI to confidently expand into new lines of business, including Workers' Compensation.

Appalachian Underwriters, Inc. (aui)